Customer Relationship Management

Why Innovation Management Matters So Much

A startup is the epitome of an innovation engine. Everyone wears many hats, and the only thing constant is change. The bigger a startup gets, the more difficult it becomes to innovate. That’s because as companies grow, processes get put in place to structure things. Soon, a human resources department gets formed, and employees don’t […]

Optimizing Call Center Conversations Using AI

After many years of covering disruptive technologies here at Nanalyze, regular readers will be familiar with our many running jokes. One of these is the term “John in Mumbai” which is used in reference to outsourced call centers. The joke first appeared in a Dilbert strip where all the agents in a Mumbai call center […]

MapAnything and the Location of Things

While writing about disruptive technologies, we often come across ideas that are just way more brilliant than people give them credit for. One such idea came from a startup called what3words that carved the world up into a grid of 57 trillion small plots of land or water, each with a size of 3 yards […]

7 AI Enterprise Solutions Getting Funding in 2018

We write an awful lot about artificial intelligence. Sometimes it might seem like so much hype that the AI bubble is primed to burst any day now. Our perspective is that AI and its related technologies – machine learning, deep learning, neural networks, natural language processing, and computer vision – is the new electricity. Pretty […]

The Enterprise Software Salespeople of The Future

If you sell software for a living, odds are you sell business-to-business software (also referred to as enterprise software). It’s a viciously competitive industry because there are billions of dollars you can rake in per year selling your SaaS (Software as a Service) solution to firms by convincing a small pool of decision makers to […]

Pega – Using AI for CRM and Process Automation

There’s a term we often use here on Nanalyze, “pure play”, which refers to the exposure any given stock has to a particular investment theme. Take Illumina for example. They build machines that are used to read genetic information. Since Illumina has around an 80% market share selling their sequencing machines, we can be assured that […]

7 Startups Using AI for Robotic Process Automation

Artificial intelligence is one of the sexiest, most disruptive technologies out there today. One day (very soon) machines will be able to predict diseases like Alzheimer’s or discover new therapeutic drugs that might cure cancer. We’re perhaps only decades away from the Singularity, the moment when the machines become exponentially smarter than us and everyone […]

10 AI Startups Coming for White-Collar Jobs

In the future we may all be hooked up to stationary bicycles, like hamsters on a wheel, generating electricity for the Matrix, earning credits for food and lodging while watching reality TV game shows, reruns of Black Mirror and porn. Doesn’t sound half-bad really. There are no lack of stories foretelling the impending employment Armageddon […]

8 POS Payment Technology Startups to Check Out

If you ever get a chance to live abroad, see if you can make your way over to Hong Kong. It’s an absolutely fascinating place to live. If you were taking the bus home this week snacking on a mooncake, you might have seen the police blocking the road near Pok Fu Lam because of a […]